🔄 Return, Cancellation & Refund Policy

We aim to provide a smooth and transparent shopping experience. Please read our policy carefully before placing an order.

❌ Cancellation Policy

1. Orders can be cancelled only before they are shipped. 📦
2. Once the product has been dispatched, cancellation is not possible through the website.
3. For cancellation requests, please contact customer support immediately after placing the order. 💬

🔁 Return Policy

1. Returns and exchanges are applicable only on select products. Eligibility details are mentioned on the respective product page.
2. For most products, the standard return window is 7 days from delivery. 🗓️
3. Return policies are subject to change without prior notice.
4. If pickup service is not available at your location, you may need to self-ship the product to our registered office address. 🚚
5. Return or exchange charges may apply on a case-to-case basis.

💰 Refund Policy

1. Refunds are initiated only after the returned product is received and inspected by our quality team. 🔍
2. Once approved, refunds will be processed within 5–7 business days.
3. Refunds will be credited to the original payment method used during purchase. 💳
4. In case of Cash on Delivery (COD) orders, refunds will be processed via bank transfer after collecting necessary bank details. 🏦
5. Shipping charges (if any) are non-refundable unless the return is due to a damaged or incorrect product.

⚠️ Important Return Conditions

• Items must be unused, unworn, and unwashed for hygiene reasons. 👟
• Products must be returned with original packaging and tags intact. Items without original tags will not be accepted. 📦
• Customized products are not eligible for return or exchange.
• Return requests must be raised within the applicable return period; otherwise, they will not be accepted. ⏳