Refund & Exchange

 

For Leather Products -

We have a 15 days returns or exchange policy on all our leather products. The product should be in original condition with proper packaging. Please note buyer has to pay for return shipping of the product. We are not responsible for any damage or lost package while on return transit. Once we receive package at our ware house. We will do a quality check of the product & will update you about your refund or exchange process. 

You may make a cancellation within 48 hours of placing your order. 

If there is any other issue apart from these please reach out to us at cultcart@gmail.com

For T-shirts -

CultCart is a print on demand t-shirt company, all products are unique and made only on order unless specified on our website.

We will replace the order in case there is any manufacturing defect or printing issues with the t-shirt. Once you are liable for a replacement, we will send you the replacement order free of charge. If in case there is an issue with your replacement order we will return the full value of your order.

Once an order is placed on the website, it is directly sent to our fulfillment center for timely production of your order. Once your order has reached the center you cannot edit or cancel it. If the shipment details entered are incorrect than in that case we won't be able to refund or exchange your order. In case we have sent you the wrong size t-shirt then you will be liable for a replacement order but that rule does not apply in case where you have ordered a wrong size so make sure you order the right size. Before you place an order please check the size guide & tip to measure your size section which are mentioned in every product description.